Fraud Policy

Hime Designs, LLC Fraud Prevention Policy

At Hime Designs, LLC, we prioritize the safety and security of our customers and their transactions. Our commitment to integrity and transparency guides our approach to detecting, preventing, and responding to fraudulent activities to protect our valued customers and maintain the trust they place in our business.

1. Transaction Monitoring
We actively monitor transactions for suspicious or unusual activity. All purchases are subject to validation checks to ensure the authenticity of orders. Any transactions flagged for unusual activity may be subject to additional verification, including contacting the customer directly.

2. Verification Process
To prevent unauthorized transactions, we may require additional verification steps for certain purchases. This may include, but is not limited to, confirming billing and shipping information, requesting identification, or verifying payment details with the customer.

3. Data Protection
Hime Designs, LLC is committed to securing customer information and utilizes industry-standard data encryption methods. We do not store sensitive payment information on our servers, and all payment processing is handled by secure, third-party providers compliant with PCI-DSS standards.

4. Customer Responsibility
We encourage customers to keep their account information secure and to monitor their purchase activity. Customers should notify us immediately if they suspect any unauthorized use of their account or if they notice any unusual activity.

5. Reporting Fraud
If you believe you have been a victim of fraud related to a purchase with Hime Designs, LLC, please contact us immediately at leaving a message through live chat or via the contact's page. We will investigate promptly and work to resolve any issues resulting from fraudulent activity.

6. Legal Action
Any attempt to commit fraud against Hime Designs, LLC will be met with strict measures, including possible legal action. We reserve the right to report fraudulent activity to appropriate legal authorities and may pursue prosecution to the fullest extent of the law.

Policy Updates
Hime Designs, LLC reserves the right to amend this policy at any time to enhance security measures or comply with legal requirements.

Hime Designs, LLC – Fraud Prevention and Conduct Policy

At Hime Designs, LLC, we are committed to providing a safe, respectful, and enjoyable shopping experience for our customers. To maintain these standards, we have outlined the following policies regarding the acceptable use of our website, gift cards, and communication channels. Please review these policies carefully.

1. Gift Card Use and Restrictions
Our gift cards are intended solely for purchases on the Hime Designs website and may only be redeemed for products available within our authorized shop categories. Any attempts to misuse our gift cards for money laundering, scams, or unauthorized resale will result in immediate deactivation of the card and potential legal action.

2. Shipping Restrictions
Due to recent activities by third-party sellers from certain regions, we have temporarily restricted shipping for specific items to certain countries. We apologize for any inconvenience to customers affected by these measures and appreciate your understanding as we work to protect the integrity of our business.

3. Live Chat Conduct
We request that customers and visitors refrain from using our live chat feature for inappropriate or unlawful purposes, including sending unsolicited images or engaging in marketing outreach. Inappropriate or unlawful messages will be forwarded to the relevant authorities, regardless of the sender’s country of origin.

4. Copyright and Trademark Protection
All books, trademarks, and original works published by Hime Designs, LLC are protected by copyright laws. Unauthorized reproduction, redistribution, or reposting of our copyrighted materials will result in a report to the U.S. Copyright Office and issuance of a cease-and-desist letter from our legal team.

5. Marketing Policy
We respectfully ask that businesses refrain from using our platform for unsolicited marketing. Hime Designs, LLC manages all marketing activities in-house and does not accept outside solicitations. We thank you for your cooperation in this matter.

6. Protecting Our Customers
Hime Designs, LLC is dedicated to safeguarding our customers from any form of fraud or misconduct. Please refrain from messaging our customers or engaging in activities aimed at misleading or scamming our community. Any reported scams will be thoroughly investigated, and we are committed to assisting affected customers in every way possible.